Posts tagged celcom

A Storm is Coming

I’ve been a BlackBerry lover ever since I bought the BlackBerry Curve 8520 months ago during the launch by Celcom Xpax. A BlackBerry may seem to be a boring device to most people but once you’ve get the hang of it, your perception to it will change once and for all. Recently Celcom launched the brand new BlackBerry Storm2 9520 in Chinoz KLCC, not long after the launch of the latest BlackBerry Bold 9700.

The new Storm by BlackBerry is in short an improvement over the first generation Storm whereby there were some flaws in it that brought the attention of RIM. One of the notable improvements is of course the better touchscreen experience whereby it was not very responsive in the first generation Storm. With the launch of the further improved Storm model, no doubt it will strengthen BlackBerry’s position in the touchscreen field lining up against many other tough competitors such as the Apple iPhone.

I myself as a current BlackBerry Curve 8520 user will definitely want to get my hands on the new Storm simply because its really one of the coolest gadgets to own. A BlackBerry is really a helpful gadget in a sense that it brings a whole new level of communication to the owner. Features like push e-mail and instant messaging is already a very good explanation if you ask me “Why BlackBerry and not others?”

Why I would like to own the BlackBerry Storm2 9520 is because of the sleek design it has compared to the first generation ones. Nothing counters the desire of falling in love with a phone when you come across a sleek looking phone. After all, we live in the year of 2010 now where the latest in design and size matters. :)

The organizer features of a BlackBerry is also truly amazing. Long time ago, most people who require a mobile yet interactive organizer will get themselves a PDA (personal digital assistant) device to help keep all appointments and to-do list in an organized manner. These days, a smartphone is all we ever need. With a BlackBerry, I’ll be able to keep track on all my to-do list effectively, so no more forgetting any appointments!

A BlackBerry is also unique for its state-of-the-art connectivity to the Internet world. With the BIS (BlackBerry Internet Service), all data that passes through the server will be compressed significantly so if you’re a heavy mobile Internet user, with the BIS I’m sure you’ll see a significant drop in the data usage not because of less usage, its just the compression. I would definitely love to have mobile Internet as it can come in handy at times when I’m in need of an Internet connection. Facebook and Twitter addicts will surely benefit from a BlackBerry too!

Celcom would be the best Storm-tastic place to get this gadget because Celcom is now offering the BlackBerry Storm2 9520 from as low as RM216 monthly or RM1,588 with the CEP50 together with a BlackBerry Advance plan but sadly as a student, I’ve yet to earn my income so the best I could do is dream on and look at the website as well as the advertisements that comes out in newspapers. Why would Celcom be so cruel to offer such irresistable offers?

Another reason why Celcom would be the best place to get it from is simply because of Celcom’s widest network coverage and one of the fastest network throughout Malaysia. I don’t have to worry about not getting any reception in many places with Celcom all thanks to their wide network coverage area. Moreover, with the fast network, I will be able to take advantage of the HSDPA features of the BlackBerry Storm2 9520. How about blazing fast speed on-the-go?

In short, a BlackBerry Storm2 9520 on Celcom’s network will definitely cause a massive storm in Malaysia! :D

Complain against Celcom

If you’ve been following my blog and Twitter, you should probably know that I’ve gotten a BlackBerry Curve 8520 from Celcom and signed up for the BIS68 plan with my postpaid plan during the XBerry Party launch at Republic, Sunway Pyramid last Saturday (10th of October). I’m about to share with you my dissatisfaction with the application.

So here’s what happened, this guy from BlueCube (don’t know which branch exactly) named Brian Lee was the one serving me during the launch. I asked him how long would it take for my Celcom BlackBerry Internet Service (BIS) to be activated and he told me that since it was a Saturday during the launch, they only can submit it on Monday and it should be activated by Wednesday. I’ve checked with others who subscribed to the existing BIS plans such as the RM98 plan and they told me they got theirs activated within one working day so I felt that something is not right for Celcom to take this amount of time to activate my BIS.

I went to a BlueCube outlet in One Utama to seek help and the staff there helped me to call a customer service and after explaining to the customer service regarding my problem, I was told that there were no records of any application from me in their system which means that the application form has not been submitted yet. The customer service assistant I spoke to wasn’t really helpful too, she asked me if I know the contact details of the person who serve me and I told her that I only know his name and guess what she answered me? “Sorry then I will be unable to help you to call him”, she said. Obviously I know you can’t call him without the contact details but is it my responsibility to track down his contact details? If that’s the case, what’s the purpose of setting up a customer service team?

I’m really disappointed with Celcom regarding this matter. Fine, you may argue that this is the agent/dealer or whoever that made the fault but who are the ones who hired/approve them to be selling Celcom products and services in the first place? Furthermore, if your sales team can’t get things done so fast, just train them to tell an honest answer rather than saying that it should be activated by Wednesday and when I checked, the form has not even been submitted yet. For whatever reason there is, I hope the situation won’t get worse until Celcom have to tell me that they lost my application form. I seriously hope that this matter will be settled as soon as possible so if any of you are somehow related to Celcom that can help in assisting me through this issue, please contact me and get things sorted out.

By the way, speaking of Celcom’s tagline “It’s in your hands”, don’t all of you agree that it should be “It’s in our hands” instead? :)

XBerry Party: Launch of a new Curve

XPAX INTRODUCES THE FIRST BLACKBERRY PREPAID WITH DAILY UNLIMITED PLANS

KUALA LUMPUR, 10 OCTOBER 2009 – Xpax, Celcom (Malaysia) Berhad’s main prepaid brand today introduced the first BlackBerry Prepaid in Malaysia with Daily Unlimited Plans. Designed specifically for the BlackBerry Curve 8520, the plans include unlimited social networking and chatting for RM1 per day with the BlackBerry Social Plan, and full BlackBerry Internet Service (BIS) access with the BlackBerry Advance (2.5G) plan for RM2.50 per day and BlackBerry Advance plan (3G) for RM3.50 per day.

The Daily Unlimited Plans enable customers to keep everyone on their Facebook, MySpace or Flickr “in the loop” from anywhere and at anytime. Customers can also chat on-the-go with Windows Live Messenger, Google Talk, or Yahoo! Messenger, as these applications are readily available on the Curve 8520. The Daily Unlimited Plans are available in 44 selected Blue Cube outlets nationwide beginning today.

Making its first appearance today at the exclusive XBerry Party at Republic Sunway Pyramid, the plans are offered together with the BlackBerry Curve 8520 at a one-time price offer of RM888 for the first 500 pre-registered customers. These customers get to take home their new devices and enjoy instant full-fledged service upon purchase. Additionally, the first 500 customers were also given freebies such as Free One Month Access to the BlackBerry Internet Service, Special Edition BlackBerry designer skins, BlackBerry leather holster or BlackBerry car charger.

Mr Chee Pok Jin, Chief Marketing Officer of Celcom (Malaysia) Berhad said, “The social networking and instant messaging culture of youths today enabled Xpax to exercise behavioural segmentation, and learn more about our young customers. Paired with our reliable high-speed network, we believe that expanding the BlackBerry experience to youths will prove to be beneficial in giving them the ultimate instant mobile communication experience.”

The XBerry Party rocked Republic with energetic performances by urban celebrities Twilight Action Girl, LapSap, Joe Flizzow and Arabyrd. In addition to that, pre-registered customers had an extra party perk by having BlackBerry themes and skins custom-designed for them by local designers Bangkit, Fryday, YayaWoo, and DJs Twilight Action Girl and LapSap. A lucky draw with BlackBerry devices for prizes was also held, and lucky winners went home with the Storm, Bold, Curve 8520 or Curve 8900. For more information, visit www.xpax.com.my.

Plans available:
BlackBerry Advance (2.5G) – RM2.50 per day | Full BIS Unlimited
BlackBerry Advance (3G) – RM3.50 per day | Full BIS Unlimited
BlackBerry Social – RM1.00 per day | Social Networking & IM only

BlackBerry Curve 8520 by Xpax

Prior to Hotlink’s announcement on the pricing for their BlackBerry Curve 8520, Xpax by Celcom announced theirs few days later and it definitely captured many people’s attention due to the pricing and freebies.

I’ve made my decision to get the BlackBerry Curve 8520 from Celcom. I’ve also ported my existing lines to Celcom due to this device. The Xpax BlackBerry Curve 8520 will be sold at RM888 for those who pre-registered or else the retail price will be at RM1188. I heard that there will also be postpaid plans for the BlackBerry Curve 8520 but it will be announced in the near future. At the moment, I was told that Celcom is focusing on the prepaid side first before they announce the postpaid plan for it.

The first 500 who arrives at the launch party held in The Republic, Sunway this Saturday at 8pm will receive freebies as stated in the above image. With a free 1 month BlackBerry prepaid access and either a free leather holster or car charger, what more can you ask for? Limited edition designer skin will also be given so your BlackBerry Curve 8520 will be among the unique ones in Malaysia. Have not pre-registered? Hurry and pre-register now! :D

Broadband @ yongkailoon.com

If you have not heard about my service in helping you to register your broadband with rebates, you should visit Broadband @ yongkailoon.com right away! With speedy approval and great rebates, there isn’t any reason why you should not register with me. Currently I offer registrations for TMNET Streamyx and Celcom Broadband. There will be a 120% rebate for TMNET Streamyx while Celcom Broadband has a 50% rebate. Hurry and check it out! :D